2024年海运进口客服的工作职责_海运进口客服岗位职责_海运进口客服职责及工作内容
海运进口客服工作职责描述范本,海运进口客服招聘条件要求会做什么,应聘海运进口客服需要做什么工作
海运进口客服需要做什么工作
海运进口客服工作职责
岗位职责：
-tosendshippinginstructiontoKNoriginteamwithoutdelay,oncereceivebookingfromcnee.
-totrackexportlocalprocedure,suchaspre-carriage,exportcustomsclearanceprocedure,tillcargoonboardatoriginintime.
-topreparefileviaSALOGsystemandcleartaskdaily
-tocheckdocstodigoutdiscrepancy.
-totrackshippingschedulesandcontrol/avoidcargodelayatPOT.
-tosendarrivalnoticetoclienttimely
-toissueinvoiceasquotationandcheckwhetherexpensechargedbyagentandoverseasinlinewithtariff.
-toswitchendorseddocstocustomerorcarrier.
-toproperlyhandleimportcustomsclearanceanddeliveryissuebasedoninco-termorCNEE’srequest
-tomonitortheFSLperformanceonregularbasis
-toupdatereportbasedonClient’srequirement
-tocompletee-filescanningafterfileclose
-Otherissuesnominatedbydepartmentmanager
任职要求：
-BachelordegreemajoredinInternationalBusinessorLogisticManagement
-Atleast2~5yearsinSeaLogistics
-Understandingofexport+importproceduresandfreightforwardingknnowledge
-CustomerOrientatedincludingissueandcomplaintresolution
-ExcellentTelephoneandEmailManner
-Problemsolvingandanalyticalskills
-GoodatEnglish