2023年Operation Manager的工作职责_Operation Manager岗位职责_Operation Manager职责及工作内容
Operation Manager工作职责描述范本,Operation Manager招聘条件要求会做什么,应聘Operation Manager需要做什么工作
Operation Manager需要做什么工作
Operation Manager工作职责
岗位职责:
1)KeepclosemonitoronSOPreviewforteamaccount,randomcheckteammemberunderstandingaboutSOP
2)TakeleadfornewaccountonboardincludebutnotlimitedtoSOPreview/staffrecruitment&training/vendormanualmaking/vendormeeting
3)Supervisetheteamtoprovidehighqualityservicetocustomers,minimizeservicefailureandcustomercomplain
4)Maintaingoodrelationshipwithserviceproviderincludingwarehouse/customsbroker/bookingagent/oceancarriersandensuretheservicedeliveriesinaccordancewithourcustomers’requirements.Regularreviewmeetingwiththemisneeded
5)Buildupsupervisorswiththeskillsofteammanagement
6)Organizethecustomersvisitingoodmannertomeettheexpectationofthecustomersincludingpreparingprofessionalpresentationandon-siteintroduction
7)Establishclosetiewithcustomerlocalofficeviaregularmeetingandclosemeetingfollow-up
8)Supportwithindividualteamforvarioustasksassignedbybranchmanager
9)Ensureteammemberupdatefinancesystemcorrectlyandaccurately,nolosstocompany
10)Takeleadfornewprojectpreparingandimplementation
11)MonitorShanghaiKPIperformanceandprocessstreamline
任职要求:
1)Atleast8yearsofexperienceinoceanforwardingindustryandbuyerconsolidationexperienceispreferred
2)Atleast3yearsofteammanagementexperience(>5people)ispreferred
3)Detail-orientedandgoodanalysisskill
4)FluentEnglishinbothoralandwritten,CET-4isamust
5)Highsenseofresponsibility
6)Canworkunderpressureandwillingtotakechallenge