2024年AD客服的工作职责_AD客服岗位职责_AD客服职责及工作内容
AD客服工作职责描述范本,AD客服招聘条件要求会做什么,应聘AD客服需要做什么工作
AD客服需要做什么工作
AD客服工作职责
岗位职责：
1.Drivethecommunicationwiththecustomertodeliverdesiredsolutionsinresponsetocustomers’concerns.
2.EffectiveCommunication&Collaboration
3.Identifytherightresourcetocollaboratewithtoworktowardthefinalsolutions.
4.Collaboratewithcross-grouppeersbothproactivelyandreactively.
5.Useappropriatedocumentationandutilizationand/orlabortrackingmethodstoaccountfortime.-Manageandprioritizeyourworkloadwhilekeepingteammembersandmanagementappropriatelyinformed.
任职要求：
1.BachelordegreeinComputerScience,ElectronicEngineeringorequivalentexperience.
2.Excellentcommunicationskills,collaborationskills,self-motivationandmusthaveastrongteamspirit.
3.MusthavestrongverbalandwrittenEnglishskills;
4.Aminimumof3yearITexperienceanddemonstrateaptitudeforprovidingsuperiorcustomerserviceinpoliticallychargedenvironment.
5.Stronganalyticallogicthinking.
6.UnderstandingofMicrosoftCloud(Azure/O365)andWindowsServerproductsorotherapplicationserverproductfamily,especiallyMicrosoftAzureAD,ADFSetc.
7.BachelororMasterDegreeinComputerScience,ElectronicEngineeringorequivalentexperience