2023年渣打银行的工作职责_渣打银行岗位职责_渣打银行职责及工作内容
渣打银行工作职责描述范本,渣打银行招聘条件要求会做什么,应聘渣打银行需要做什么工作
渣打银行需要做什么工作
渣打银行工作职责
岗位职责：
ScopeofRole:
·AssistBOSMtomanagethebranch’soperations,countertransactionsandcashondailybasis,whichinclude:operationsandcompliancemanagement;themaintenanceofthehighestservicequalitytoclients;cross-sell,referralandotherbusinesstargetachievement.
KeyResponsibilities/Challenges:
BusinessPerformance
·AssistBranchManagertoachievebusinessobjectiveattherespectivebranch.
·Driveorsupportcostoptimizationinitiativestoachievecostsavingtarget.
Service
·Ensuretheservicestobothinternalandexternalclientsaremaintainedataconsistentlyhighestlevelandwithinmandatedqualitystandardsatalltimes.
·ConsistentlypromoteandensurethefollowingkeyserviceKPIorinitiativesmeetbanks’requirement:
-AverageBranchNPS
-Clientsatisfactionscore
-8minutesservicepledgeachievingrate
-IndividualCASAopeningTAT
-Client’scomplaintratio
·Handlethetransactionsandprovideservicesaccordingtothelaiddownproceduresandstandardofservice.
·Assistlinemanagertoachievecross-selltargetsandfinishpersonalreferraltarget.
Operation
·Learn,understand,enforceandstrictlyadheretorisk,complianceandmis-sellingregulations,requirements,localregulatoryrequirement,policiesandproceduresinday-to-dayresponsibilitiesensureallinternalandexternalreportstobesubmittedontime.
·Withmonitoringofprocessingflowandsystembehaviors,assistBOSMtomaximizetheusageonresources,minimizetheoperationallossandensurepotentialrisksarecoveredbyappropriatecontrolproceduresaswellasitsimplementationduringprocessing.
·AssistBOSMtoensuretherectificationactionsidentifiedfromallkindsofKCSA/QA/SpotCheckbeingfullyfollowedandcompletedatbranch.
·AssistBOSMtopasstheinternalandexternalauditing.Norepeated/significantauditfindings.
·AssistBOSMtoensurebranchrelatedcash,suspense,sundry,nostroandmemoaccountsetc.reconciled.
·Ensurenocashdifferenceorothertransaction/reportingerroroccurred.
SelfDevelopment.
·Ensure100%completionofallkindsofe-learningandmandatorytrainingsetc.
·Activelyparticipateinvarioustrainingprogramsarrangedbythebankandkeepself-trainingonbankproducts.
·Developmulti-skillstohandledifferenttypesofclient’senquiries.
AntiMoneyLaunderingPrevention
·AccountableforimplementingandcomplyingwithAMLrequirementswhenperformingduties.
任职要求：
·Auniversitydegreewith1-2yearsofrelatedbankingexperience
·Solidknowledgeofbankproductsandservicesandbankingprocedures,equitiesmarkets,unittrustsandotherpersonalinvestmentservices
·Ateamplayerwhoshowsinitiativeandassertiveness
·Self-motivatorwhoiskeentoupgrade,improvepersonalknowledgeandskillstomeetjobrequirements
·GoodcommandofbothspokenandwrittenEnglishandMandarin.